How Chem-Dry of Harrogate, York & Leeds Works

Our aim is to provide unsurpassable service to all clients and to work in partnership with the UK's and the world's leading insurance companies. We support them in achieving their aims by delivering effective claims resolution and seamless claims management.

It is the philosophy that has led us to win, maintain and develop such major Insurance clients. Through this we have developed long-term relationships with household names in the insurance industry.

Our success is built upon a unique cleaning and restoration system, a central claims handling centre and the largest network of highly skilled technicians in the UK. We view ourselves as an extension to the Insurance Company's claims team.

Within the Head Office operation we aim to provide a fast,effective, customer-focussed service to assist in settling claims to the policyholders satisfaction.

Our operators are trained to the industry's highest standards to deal with Fire and Smoke Damage restoration, Flood and Water Damage restoration and of course Carpet and Upholstery, Stain Removal and Anti-microbial Application and Cleaning.

 

Insurance Work

If you have experienced a leak, flood, fire or accidental damage to Carpet, Furniture or Upholstery you MUST contact your insurer as soon as possible.

Your insurer can then contact Chem-Dry of Harrogate, York & Leeds and make arrangements for our cleaning & restoration specialists to attend to the problem. By contacting your insurance company, you get the same great service from Chem-Dry, and we sort out all the administration and billing direct with your insurer.

 

Restoration Services

Chem-Dry of Harrogate, York & Leeds forms part of the UK's leading fire and flood damage contractor with over 750 highly trained teams throughout the whole of the UK.

Our network restoration professionals is backed up by a head office in Beverley, East Yorkshire. It houses state-of-the-art technology plus over 190 staff, all working to ensure the highest quality of work is maintained.

Chem-Dry of Harrogate, York & Leeds undertake work for almost all major insurers. This work ranges from small accidental damage spills, to large fires and floods. As the area of disaster restoration continues to expand and becomes more complex, the need for skilled and qualified staff has become imperative. Technical and quality control at Chem-Dry is at the heart of our strategic objectives.

   

Fire Restoration

300_fire_restoration1On being appointed to assist in the restoration of a fire damaged property by an insurance company, a Chem-Dry UK technican is sent to inspect the affected areas.

Once an estimate has been authorised, the technician will contact the policyholder to arrange to commence or complete necessary work.

In dealing with the incident some or all of the following procedures may be carried out, although policy cover may restrict the nature and extent of work to be undertaken. For example, if your policy is buildings only then the technician will not be in a position to remove fire damaged building materials, i.e. kitchen units or remove excess residue from walls/ceilings etc.

 

Flood Water Damage

flood water damage restoration by Chem-Dry of Harrogate, York & LeedsAfter an insurance company has appointed Chem-Dry of Harrogate, York & Leeds to assist in the restoration of a flood damaged building and/or contents, technicians are sent to the property to inspect the affected areas.

Once an assessment has been completed by the technician, an estimate is submitted to the policyholder to arrange to commence or complete necessary work.

   

Escape Water

300_escape_waterAt Chem-Dry of Harrogate, York & Leeds we pride ourselves on our prompt response to water loss claims. Through promising to attend properties the same day as the claim is received, the policyholder's distress can be minimised and the risk of secondary damage and the life span of the claim reduced. All necessary emergency works are carried out on the first visit. All water damaged floor coverings are uplifted and disposed of and all necessary drying equipment installed on inspection, provided that a delegated authority has been agreed with the insurer.

 

Accidential Damage

300_accidential_damage2Chem-Dry of Harrogate, York & Leeds form part of the world's leading carpet & upholstery cleaning company, operating in more than 4,000 locations worldwide. Chem-Dry use the industry's finest, most powerful equipment and proprietary cleaning solutions which are patented and only available to use by Chem-Dry franchisees. These tools and expertise allow us to ensure the best carpet & upholstery cleaning standards, along with fire, flood & accidental damage restoration.