At Chem-Dry of Harrogate, York & Leeds we pride ourselves on our prompt response to water loss claims. Through promising to attend properties the same day as the claim is received, the policyholder's distress can be minimised and the risk of secondary damage and the life span of the claim reduced. All necessary emergency works are carried out on the first visit. All water damaged floor coverings are uplifted and disposed of and all necessary drying equipment installed on inspection, provided that a delegated authority has been agreed with the insurer.